Our Vision

our vison image

Heathcotes Care exists to provide high quality, person-centred residential services for adults with complex needs, learning disabilities and associated challenging behaviours, enabling them to make life choices, be socially included and take a full and active part in their community.

Our Commitments

  • Person centred
  • Customer focused
  • Valuing and embracing diversityWorking in a spirit of partnership
  • Striving for excellence
  • Continuously improving
  • Making a difference

How We Do Business - our cultural statments

  • What we say is what we do; we take action quickly and positively.
  • Sometimes we will make mistakes; when we do, we will learn from them.
  • We all work together, in an environment of trust.
  • We value each other and all of our stakeholders; we treat them with respect and dignity at all times.
  • We are a learning organisation; we empower all team members to take personal responsibility for their own learning and development, in line with organisational need.
  • We actively recognise good performance and the success of our people and organisation; success is acknowledged and celebrated.
  • Everyone is encouraged to feedback his or her ideas; the organisation is committed to both listening and responding.
  • The organisation will consult with its team and their representatives regularly and on a wide variety of issues.