Why Choose Us?

Specialist Input from fully trained, expert staff

All our staff are trained in a therapeutic and holistic behaviour management programme with a focus on Non Abusive Physical and Psychological Interventions (NAPPI). NAPPI is a specific approach to managing challenging behaviour with an emphasis on Positive Behaviour Support (PBS).  NAPPI is accredited by the British Institute of Learning Disabilities (BILD) and provides a framework for providers to assess, manage and prevent challenging behaviour. 
The Heathcotes Group employ dedicated NAPPI advisors who work with service staff and service users to develop innovative, person centred strategies to manage challenging behaviour. The team help to identify the root cause of any behaviours quickly, enabling the service user to progress to more independent living at the earliest opportunity. 

NAPPI Centre of Excellence

NAPPI is accredited with the British Institute of Learning Disabilities (BILD) under the prestigious Physical Intervention Accreditation Scheme (PIAS).
A NAPPI Centre of Excellence award is granted to an organisation that can demonstrate a high standard of NAPPI training in excess of the rigorous requirements of the BILD Code. Being a centre of excellence highlights our commitment to person centred care and demonstrates that the principles of positive behaviour support have been embedded into our organisational culture. 

Placements for service users who are difficult to discharge from hospitals

The Heathcotes Group enable service users to step down from hospital settings or more secure environments. We have many years’ experience in working with service users with a Learning Disability, Autism, Mental Illness and Personality Disorder and developed a unique approach in managing the most complex individuals with very challenging behaviour. We constantly refine our expertise and are proud to have the ability to manage challenging behaviour in a homely, less restrictive environment.

Our environments really facilitate progress

Our award winning, specialist building contractor has worked with us from the inception of the company in 2004. Together we have developed detailed and proven methods of both converting existing properties to suit our requirements, retaining their original character whilst ensuring they meet the needs of our client group and in building brand new, bespoke properties.
All Heathcotes services have small bed numbers to maintain the homely feel of the service and to allow our service users the space they require.  Each bedroom has an ensuite shower room and there are usually several lounge areas to choose from. Our corridors and stairways are wider than average and all services have underfloor heating. All of our services have Wi-Fi throughout which enables service users to complete e-learning, keep in touch with family and friends and maintain and develop their knowledge of technology. 
We recognise that environment plays a key role of the progression of our service users and we invest continuously in maintaining and developing our environments in accordance with the needs of our service users, allowing them to move on to more independent living as quickly as possible. 

Our services are situated in realistic community settings

All services are situated close to city, town or village centres and all have good transport links, both to other towns and to the motorway network. Services are situated within easy reach of local community resources such as advocacy services, healthy lifestyles groups, fitness centres, local colleges and employment support services; all such links can be developed whilst at Heathcotes and continued on leaving our services, enabling our service users to leave us with a good community support network. 

Here when you need us

We are responsive to all enquiries and aim to assess within 72 hours of receiving all documentation. Our services are able to take emergency placements providing funding is in place and our Placement Coordinators are available to discuss any referral or enquiry or provide more information about our services. You can contact us on 01246 220 534 or via email at referrals@heathcotes.net