The Heathcotes Group began providing high quality support for service users with a Learning Disability in 2004; we have refined and enhanced our approach over the years and developed a real specialism in supporting this service user group. We support service users to identify their own interests and ambitions. We look at each person’s individual ability and support them to maximise their own potential. The main outcome for our service users is a sustainable and meaningful role in the community.
Our services are located is residential areas with a wealth of community facilities nearby; our service users can develop strong links with local amenities and further develop such links on leaving our services.
Positive Behaviour Support (PBS) plans are in place for each service user and PBS is used to engage service users and minimise challenging behaviour. We use the NAPPI behaviour scale to identify the positive influences for each person which aim to reduce the level of challenging behaviour. We also use PROACT-SCIPr-UK® (Positive Range of Options to Avoid Crisis and use Therapy), a person–centred approach to support with an emphasis on being proactive – getting it right for the person, rather than being reactive or responding to an episode of challenging behaviour.
All our services are registered with the Care Quality Commission or Ofsted as residential or supported living services; we offer services for people who do not need a hospital environment and offer support in the least restrictive setting.