I believe I comply...

10th Oct 2011

Heathcotes Knollbeck is the latest Heathcotes service to be the subject of an unnanounced inspection by the Care Quality Commission, and the Group is delighted to announce that the home has been adjudged to be fully compliant with the Essential Standards of Quality and Safety! The report contains no 'concerns' at any level and is the second clean sheet the Group has achieved since implementing the new Standards.

Lynsey Hutson, the Registered Manager of Heathcotes Knollbeck said, "I'm absolutely over the moon with the outcome of this inspection; I knew that myself and my staff team had done lots of hard work around implementing the Essential Standards and ensuring that everything was evidenced, but until the Inspector confirms it, you're never quite sure that you've done enough. I was happy to have the inspection and I'm even happier with the result; well done Team Knollbeck!"

Barry Price, Regional Manager for the Heathcotes Northern Region added, "This is a fantastic result; Heathcotes Knollbeck is a great service with a very dynamic and enthusiastic staff team, who are totally committed to providing an excellent service to the people they support; I'm so pleased for all of them that the CQC feels the same way." He went on, "I'm especially pleased for Lynsey, who is a young manager who came through our Trainee programme, and has proven to be a massive success story."

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