Julie Leads the Way!
Key to providing high quality person centred support is a culture of involving and empowering people who live at Heathcotes services, promoting independent living skills and achieving better quality of life.
This was demonstrated last week when Mick Murphy, Heathcotes Learning Manager was asked to deliver Diabetes Awareness Training to support Julie, a service user at Heathcotes Basford. Julie asked to join the training session and very quickly was impressed all with her knowledge of diabetes, and how to use the blood glucose monitoring kit. Staff got a valuable insight in how to effectively support someone with diabetes - pitfalls to avoid, and examples of best practice.
In today's picture you can see Julie being presented with her well earnt certificate at the end of the course.