"I would just like to take this opportunity to thank you and everyone on the SMT for the great feedback you have all given me. I really appreciate  your comments but would just like to add that I have a fantastic staff team who are very dedicated...

"Just to let you know that R has been brilliant over Christmas, he seems to be back to his normal self, being daft. I just hope that this is the true R that we are seeing, and hope that he continues with this, but I am certain that yourself and the...

"Thank you for the report for M and your good wishes. As M is no longer open to Adult Social Care there is no need for you to continue to send the monthly reports through. Thank you for all your help with M and I hope he continues to thrive in your...